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Customer Service Representative - various languages

Imagine the possibility of working on a daily basis with a foreign language, be surrounded by over 80 different nationalities and have possibilities to help others and to learn new things? We are looking for enthusiastic colleagues able to speak on B2/C1 level POLISH or TURKISH or DUTCH or GERMAN or FRENCH or HUNGARIAN or RUSSIAN and who has at least basic IT knowledge and willingness to learn and develop more and more.

We are waiting for you! Are you ready for us to give you a call? Just apply!

YOU:

Are sociable person,
Have great listening skills and passion to help others,
Are polite and tactful (even with some not very happy customers),
Are able to analyze information and solve problems,
Are always optimistic and positive (or just trying to be),
Have some basic IT skills.

YOU WILL:

Work in international environment in the biggest IT company in Brno,
Handle inbound and outbound calls in a foreign language,
Provide customer support to our B2B clients, where you will be responsible for providing satisfactory resolution

BENEFITS we offer:

Language, soft skills and IT skills improvement
Cultural closeness, diversity
Personal development and work in team
Understanding the basics for development
Expertise on various IT processes
Access to numerous e-learnings, certifications, free language courses
Private medical insurance plan
Additional 5 days of paid holidays
Pension and life insurance
Attractive referral bonus programs
Multisport Card (800 sport and relax centers in 140 cities over Czech Republic)
Relocation assistance (for German, Dutch and French language)
Various discounts in restaurants, electronics, beauty salons
Attractive mobile tariff for all employees

Please, take in consideration, that should your application be successful, our recruiters will contact you within 14 days.

Informace o pozici

Místo pracoviště

Technická 2995/21, 616 00  Brno-Královo Pole, Česká republika

Typ pracovního vztahu

Práce na plný úvazek

Typ smluvního vztahu

Pracovní smlouva

Benefity

Nadstandardní lékařská péče, sleva na firemní výrobky/služby, notebook, dovolená 5 týdnů, vzdělávací kurzy, školení, příspěvek na sport/kulturu/volný čas, možnost občasné práce z domova, firemní akce

Požadované vzdělání

Středoškolské nebo odborné vyučení s maturitou

Požadované jazyky

Angličtina (pokročilá), francouzština (pokročilá)

Zadavatel

IBM GS Delivery Center Czech Republic, s.r.o.

Pozice je vhodná pro absolventy.

 

Kontakt

IBM GS Delivery Center Czech Republic, s.r.o.
Marina Mishchyshyna
Technická 2995/21
616 00  Brno-Královo Pole
Česká republika
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